CustomerApi Odata Help Page

Customer - CaseChannel

Manage the channels of case entities.

Required HTTP Headers

X-Crm360Api-Token
X-Crm360Api-CustomerName
X-Crm360Api-DatabaseAlias

Functions

Create
Read
Update
Delete
Translate

Entity Properties

Name	Type	Is Mandatory
CaseChannelId	Int16
Label	String
DeletionFlag	Boolean
Cases	Collection of Case
CaseChannelTranslations	Collection of CaseChannelTranslation

Examples

Select all CaseChannels
https://customerapi.fts-crm360.com/data/CaseChannels()
HttpMethod : GET                                                                                       
Json Result : 

[
{
"CaseChannelId" : "5",
"Label" : "36zDZfrYohzfiHi",
"DeletionFlag" : "False"
},
{
"CaseChannelId" : "4",
"Label" : "bML3S6cKoRcgOn",
"DeletionFlag" : "False"
},
...
]

Select CaseChannel by Id
https://customerapi.fts-crm360.com/data/CaseChannels(5)
HttpMethod : GET                                                                                       
Json Result : 

{
"CaseChannelId" : "7",
"Label" : "g phULXARdm1inYCX",
"DeletionFlag" : "False"
}

Create a CaseChannel
https://customerapi.fts-crm360.com/data/CaseChannels()
HttpMethod : POST                                                                                                
Json Post :
{
"Label" : "f n3mO2Z6",
"DeletionFlag" : "True"
}
            
Informations : 
 - Non mandatory fields are optional for Json Post

Update a CaseChannel
https://customerapi.fts-crm360.com/data/CaseChannels(5)
HttpMethod : PUT                                                                                                
Json Post :
{
"CaseChannelId" : "3",
"Label" : "o0RBJuH",
"DeletionFlag" : "True"
}
            
Informations : 
 - Non mandatory fields are optional for Json Post

Patch a CaseChannel
https://customerapi.fts-crm360.com/data/CaseChannels(5)
HttpMethod : PATCH                                                                                                
Json Post :
{
"DeletionFlag" : "True"
}
            
Informations : 
 - Non mandatory fields are optional for Json Post

Delete a CaseChannel
https://customerapi.fts-crm360.com/data/CaseChannels(5)
HttpMethod : DELETE

Translate a CaseChannel label
https://customerapi.fts-crm360.com/data/CaseChannels(5)/Label
HttpMethod : GET                                                                                       
Required Fields : 
Http Header for language : X-Crm360Api-Language-3