Manage the channels of case entities.
Name | Type | Is Mandatory |
---|---|---|
CaseChannelId | Int16 | |
Label | String | |
DeletionFlag | Boolean | |
Cases | Collection of Case | |
CaseChannelTranslations | Collection of CaseChannelTranslation |
Select all CaseChannels
https://customerapi.fts-crm360.com/data/CaseChannels()
HttpMethod : GET
Json Result :
[
{
"CaseChannelId" : "4",
"Label" : "7YijSxooxgEuN",
"DeletionFlag" : "True"
},
{
"CaseChannelId" : "2",
"Label" : "YQUhNzuS",
"DeletionFlag" : "True"
},
...
]
Select CaseChannel by Id
https://customerapi.fts-crm360.com/data/CaseChannels(4)
HttpMethod : GET
Json Result :
{
"CaseChannelId" : "6",
"Label" : "WcVcS3fMhaLr7 hXE",
"DeletionFlag" : "False"
}
Create a CaseChannel
https://customerapi.fts-crm360.com/data/CaseChannels()
HttpMethod : POST
Json Post :
{
"Label" : "jPYp WJyU",
"DeletionFlag" : "False"
}
Informations :
- Non mandatory fields are optional for Json Post
Update a CaseChannel
https://customerapi.fts-crm360.com/data/CaseChannels(4)
HttpMethod : PUT
Json Post :
{
"CaseChannelId" : "6",
"Label" : "Kp8SKaDy",
"DeletionFlag" : "False"
}
Informations :
- Non mandatory fields are optional for Json Post
Patch a CaseChannel
https://customerapi.fts-crm360.com/data/CaseChannels(4)
HttpMethod : PATCH
Json Post :
{
"DeletionFlag" : "True"
}
Informations :
- Non mandatory fields are optional for Json Post
Delete a CaseChannel
https://customerapi.fts-crm360.com/data/CaseChannels(4)
HttpMethod : DELETE
Translate a CaseChannel label
https://customerapi.fts-crm360.com/data/CaseChannels(4)/Label
HttpMethod : GET
Required Fields :
Http Header for language : X-Crm360Api-Language-3