CustomerApi Odata Help Page

Customer - CaseState

Manage the states of case entities.

Required HTTP Headers

X-Crm360Api-Token
X-Crm360Api-CustomerName
X-Crm360Api-DatabaseAlias

Functions

Create
Read
Update
Delete
Translate

Entity Properties

Name	Type	Is Mandatory
CaseStateId	Int16
Label	String
DeletionFlag	Boolean
Cases	Collection of Case
CaseStateTranslations	Collection of CaseStateTranslation

Examples

Select all CaseStates
https://customerapi.fts-crm360.com/data/CaseStates()
HttpMethod : GET                                                                                       
Json Result : 

[
{
"CaseStateId" : "4",
"Label" : "vrK048 u5bFIT C2CZR",
"DeletionFlag" : "True"
},
{
"CaseStateId" : "9",
"Label" : "NRBU zWxB",
"DeletionFlag" : "False"
},
...
]

Select CaseState by Id
https://customerapi.fts-crm360.com/data/CaseStates(4)
HttpMethod : GET                                                                                       
Json Result : 

{
"CaseStateId" : "8",
"Label" : "34u OLIQwJ2Q  2",
"DeletionFlag" : "True"
}

Create a CaseState
https://customerapi.fts-crm360.com/data/CaseStates()
HttpMethod : POST                                                                                                
Json Post :
{
"Label" : "kf Bdc4yk9LXHZ",
"DeletionFlag" : "True"
}
            
Informations : 
 - Non mandatory fields are optional for Json Post

Update a CaseState
https://customerapi.fts-crm360.com/data/CaseStates(4)
HttpMethod : PUT                                                                                                
Json Post :
{
"CaseStateId" : "4",
"Label" : "7IICKFPqfD xU",
"DeletionFlag" : "False"
}
            
Informations : 
 - Non mandatory fields are optional for Json Post

Patch a CaseState
https://customerapi.fts-crm360.com/data/CaseStates(4)
HttpMethod : PATCH                                                                                                
Json Post :
{
"DeletionFlag" : "False"
}
            
Informations : 
 - Non mandatory fields are optional for Json Post

Delete a CaseState
https://customerapi.fts-crm360.com/data/CaseStates(4)
HttpMethod : DELETE

Translate a CaseState label
https://customerapi.fts-crm360.com/data/CaseStates(4)/Label
HttpMethod : GET                                                                                       
Required Fields : 
Http Header for language : X-Crm360Api-Language-3