CustomerApi Odata Help Page

Customer - CaseType

Manage the types of entities.

Required HTTP Headers

X-Crm360Api-Token
X-Crm360Api-CustomerName
X-Crm360Api-DatabaseAlias

Functions

Create
Read
Update
Delete
Translate

Entity Properties

Name	Type	Is Mandatory
CaseTypeId	Int16
Label	String
DeletionFlag	Boolean
CaseTypeTranslations	Collection of CaseTypeTranslation
CaseCategories	Collection of CaseCategory

Examples

Select all CaseTypes
https://customerapi.fts-crm360.com/data/CaseTypes()
HttpMethod : GET                                                                                       
Json Result : 

[
{
"CaseTypeId" : "3",
"Label" : "yzFrmogXvTfcvvw",
"DeletionFlag" : "True"
},
{
"CaseTypeId" : "7",
"Label" : "yon9YbjDiBIih N",
"DeletionFlag" : "True"
},
...
]

Select CaseType by Id
https://customerapi.fts-crm360.com/data/CaseTypes(3)
HttpMethod : GET                                                                                       
Json Result : 

{
"CaseTypeId" : "4",
"Label" : "PkaKl1 WkdYvU9a3Q",
"DeletionFlag" : "True"
}

Create a CaseType
https://customerapi.fts-crm360.com/data/CaseTypes()
HttpMethod : POST                                                                                                
Json Post :
{
"Label" : "z pHhE",
"DeletionFlag" : "False"
}
            
Informations : 
 - Non mandatory fields are optional for Json Post

Update a CaseType
https://customerapi.fts-crm360.com/data/CaseTypes(3)
HttpMethod : PUT                                                                                                
Json Post :
{
"CaseTypeId" : "3",
"Label" : "wFP Y48",
"DeletionFlag" : "True"
}
            
Informations : 
 - Non mandatory fields are optional for Json Post

Patch a CaseType
https://customerapi.fts-crm360.com/data/CaseTypes(3)
HttpMethod : PATCH                                                                                                
Json Post :
{
"DeletionFlag" : "True"
}
            
Informations : 
 - Non mandatory fields are optional for Json Post

Delete a CaseType
https://customerapi.fts-crm360.com/data/CaseTypes(3)
HttpMethod : DELETE

Translate a CaseType label
https://customerapi.fts-crm360.com/data/CaseTypes(3)/Label
HttpMethod : GET                                                                                       
Required Fields : 
Http Header for language : X-Crm360Api-Language-3